Comments for Collin1000.com http://collin1000.com/blog Whatevs! Wed, 11 Aug 2010 19:26:06 -0400 http://wordpress.org/?v=2.8.4 hourly 1 Comment on Delta: I Dare You. by Collin1000 http://collin1000.com/blog/?p=163&cpage=1#comment-1721 Collin1000 Wed, 11 Aug 2010 19:26:06 +0000 http://collin1000.com/blog/?p=163#comment-1721 Jen: I diddn't bother to write about the nightmare at the airport or the way the TSA was acting (although I did tweet a couple of times from the line) but it was just as bad. Agents were gossiping, eating lunch, and standing around doing NOTHING. There were 2 checkin counters open. Other agents just stood there looking pretty. When I went thru TSA screening to leave, there were 3 TSA agents who were standing around telling people where to go. When I returned home and walked out thru the checkpoint, there were still 3 agents standing around. You would think, with the government as poor as it is, a simple SIGN that reads "Up the ramp and to the left" would replace those people,who could instead be running the screening checkpoints. >_< Jen: I diddn’t bother to write about the nightmare at the airport or the way the TSA was acting (although I did tweet a couple of times from the line) but it was just as bad. Agents were gossiping, eating lunch, and standing around doing NOTHING. There were 2 checkin counters open. Other agents just stood there looking pretty. When I went thru TSA screening to leave, there were 3 TSA agents who were standing around telling people where to go. When I returned home and walked out thru the checkpoint, there were still 3 agents standing around. You would think, with the government as poor as it is, a simple SIGN that reads “Up the ramp and to the left” would replace those people,who could instead be running the screening checkpoints. >_<

]]> Comment on Delta: I Dare You. by Jen Lepp http://collin1000.com/blog/?p=163&cpage=1#comment-1720 Jen Lepp Wed, 11 Aug 2010 19:10:04 +0000 http://collin1000.com/blog/?p=163#comment-1720 Oh, man, I feel you - last time we flew Delta ... ugh. I checked in on line to "speed my way through faster" the day before, so that I could check bags at the curb and not wait in line as I had my boarding pass in hand. The day I arrived, I stared at the Delta curb-side check in. Which was roped off. No one home. Then, I walked in the airport. Line was four hamster rows - that you couldn't GET in to check your bags unless you had already checked in at the self-check in kiosk. Which they had no signs to tell you, so my fellow passengers and I helped those arriving that were baffled. I stood in line for 20 minutes with a lot of other grumbling people wondering why on earth we had bothered to check in online when, alas, we got stuck in line anyway. Coming back from Las Vegas, it was the same thing. Curbside check in was roped off - and that time, I paid $10 for net access at the hotel to print the boarding passes to save time, thinking this time it would work. That saved me nothing. We all swore that we would NEVER set foot on that airline again. Oh, man, I feel you – last time we flew Delta … ugh.

I checked in on line to “speed my way through faster” the day before, so that I could check bags at the curb and not wait in line as I had my boarding pass in hand. The day I arrived, I stared at the Delta curb-side check in. Which was roped off. No one home.

Then, I walked in the airport. Line was four hamster rows – that you couldn’t GET in to check your bags unless you had already checked in at the self-check in kiosk. Which they had no signs to tell you, so my fellow passengers and I helped those arriving that were baffled. I stood in line for 20 minutes with a lot of other grumbling people wondering why on earth we had bothered to check in online when, alas, we got stuck in line anyway.

Coming back from Las Vegas, it was the same thing. Curbside check in was roped off – and that time, I paid $10 for net access at the hotel to print the boarding passes to save time, thinking this time it would work. That saved me nothing.

We all swore that we would NEVER set foot on that airline again.

]]> Comment on Webhosting Support compared to Real Life Pain by limqingru http://collin1000.com/blog/?p=139&cpage=1#comment-1713 limqingru Fri, 16 Jul 2010 07:16:36 +0000 http://collin1000.com/blog/?p=139#comment-1713 I see, that's why you wanted to meet Douglas in person. I see, that’s why you wanted to meet Douglas in person.

]]> Comment on How to Engage Customers in the “Twitter” Age by Jill http://collin1000.com/blog/?p=150&cpage=1#comment-1712 Jill Thu, 15 Jul 2010 13:50:21 +0000 http://collin1000.com/blog/?p=150#comment-1712 Hi, this is Jill from Coca-Cola. Wow, came across your post and love it. We really appreciate the positive comments. Thank you! Hi, this is Jill from Coca-Cola. Wow, came across your post and love it. We really appreciate the positive comments. Thank you!

]]> Comment on Webhosting Support compared to Real Life Pain by Collin1000.com - How to Engage Customers in the “Twitter” Age http://collin1000.com/blog/?p=139&cpage=1#comment-1711 Collin1000.com - How to Engage Customers in the “Twitter” Age Wed, 14 Jul 2010 00:57:31 +0000 http://collin1000.com/blog/?p=139#comment-1711 [...] Previously, I have written blog posts about Horrible Fan Service and Customer Support. [...] [...] Previously, I have written blog posts about Horrible Fan Service and Customer Support. [...]

]]> Comment on How to piss the f*ck out of your fanbase by Collin1000.com - How to Engage Customers in the “Twitter” Age http://collin1000.com/blog/?p=116&cpage=1#comment-1709 Collin1000.com - How to Engage Customers in the “Twitter” Age Tue, 13 Jul 2010 19:29:57 +0000 http://collin1000.com/blog/?p=116#comment-1709 [...] I have written blog posts about Horrible Fan Service and Customer [...] [...] I have written blog posts about Horrible Fan Service and Customer [...]

]]>